Maintenance of information system after its deployment into production environment.
Usually system must be online for 24/7, and users also have to be consulted. Often different unexpected or non-standard situations must be solved. Often some small functionality changes are needed.
For your convenience we offer maintenance packet where for a fixed price we include the typical maintenance tasks and risks. It is a full maintenance service and it also serves as an insurance policy for your IT solution!
Several of these services are included in maintenance:
- 24/7 maintenance service
- System source code maintenance, bug fixes
- Small change request implementation up to 8 hours per month
- Information system hosting arrangement
- Server infrastructure maintenance and administration
- Primary users consultations up to 8 hours per month
- Maximum reaction time 2-4 hours, 24/7