Maintenance of information system after its deployment into production environment.

Usually system must be online for 24/7, and users also have to be consulted. Often different unexpected or non-standard situations must be solved. Often some small functionality changes are needed.

For your convenience we offer maintenance packet where for a fixed price we include the typical maintenance tasks and risks. It is a full maintenance service and it also serves as an insurance policy for your IT solution!

Several of these services are included in maintenance:

  • 24/7 maintenance service
  • System source code maintenance, bug fixes
  • Small change request implementation up to 8 hours per month
  • Information system hosting arrangement
  • Server infrastructure maintenance and administration
  • Primary users consultations up to 8 hours per month
  • Maximum reaction time 2-4 hours, 24/7